LAST UPDATED: March 1, 2018
What Information does uQontrol collect?
Information You Provide. uQontrol collects information that you voluntarily provide on our Site, App and Services. For example:
When you create a uQontrol account, we ask you to provide an email address that will be used as your login. In addition, when you create a uQontrol account we ask you to select a “Master Password”. That Master Password is the basis for the encryption key used in protecting your Encrypted Sensitive Information (see below). This Master Password is not known to uQontrol and is stored on your Qkey and is not stored in any digital form unless you explicitly ask to do so. When you enable specific services, we may collect additional information that you knowingly provide.
Encrypted Sensitive Information
In order to use the password manager and secure digital wallet, you will enter certain information into the App on the Qkey, including highly sensitive information like names, addresses, phone numbers, identity information, credit card information, passwords, receipts for online transactions and secure notes (“Encrypted Sensitive Information”). The Encrypted Sensitive Information is encrypted locally on your Qkey using strong encryption and none of it is viewable to uQontrol in unencrypted form. If you choose to synchronize your Encrypted Sensitive Information with more than one device (each an “Authorized Device” and the Service, the “Sync Function”), the Services are designed to transmit and store the Encrypted Sensitive Information through the uQontrol cloud using strong encryption and in a manner, that UQontrol will not be able to read.
When you pay for certain services (e.g. Premium or Business Services) we will collect all information necessary to complete the transaction, including your name and billing address. Other billing information necessary to complete the transaction, like your credit card information which is collected by our payment processor, but is not made available to uQontrol.
Anonymous Usage Information
As described in more detail in the section headed Information Collected Via Technology, during your use of our Services, we automatically collect certain information and technical data about the use of our Services. This information is anonymized and we cannot link this anonymized usage information with a person.
If you provide us feedback or send us an email, we will collect your email address as well as the content of your email in order to communicate with you and send you a reply.
We also collect other types of information where: (a) you provide it to us voluntarily, for example, if you contact us regarding support for the Services or (b) in the manner disclosed by us at the time that such information is being collected.
Collected via Technology
uQontrol collects certain forms of information automatically. For example:
- Log Files. As is true of most digital services, we gather certain information automatically and store it in log files. This information may include IP addresses, browser type, Internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp, clickstream data, your mobile device’s connection logs, operating language, operating system country, device identifiers, location data, and the telephone number. We use this information to analyze trends, administer the Site, track users’ movements around the Site, gather demographic information about our user base as a whole, better tailor our Services to our users’ needs and for the purposes of fraud detection and authentication.
Information Collected from You About Others
If you invite someone to create an account through the Services, uQontrol will store the email address of the person you have invited and the message you have sent, in order to send an email and follow up with the third party. We rely upon you to obtain whatever consent from the third party that may be required by law to allow us to access and upload the third party’s names and email addresses as required above. You or the third party may contact us at support@Qkey.com to request removal of this information from our database.
All of the information that is identified as collected in this Section, including the Registration Information, Encrypted Sensitive Information, Billing Information, Anonymous Information and information collected from others is referred to as “Information”.
How does uQontrol use your Information?
In general, uQontrol uses your Information to either respond to requests that you make or to aid
us in serving you better including in the following ways:
- facilitate the creation of and to secure your account on our network
- provide you the Services you request;
- identify you as a user in our system and to perform fraud detection and authentication;
- improve the quality and experience when you interact with our Site and Services;
- send you administrative email notifications, such as security or support and maintenance advisories;
- respond to your inquiries and other requests and
- send newsletters, surveys, offers and other promotional materials related to our Services
and for other marketing purposes of UQontrol.
Creation of Anonymous Information
If we have any information that is identifiable with a particular person, we may create Anonymous Information records from such Information by excluding information that makes the information personally identifiable to you. We reserve the right to use Anonymous Information for any purpose and disclose Anonymous Information to third parties. “Anonymous Information” means information that does not, by itself, permit the identification of individual natural persons.
How uQontrol shares the information it collects?
If you create a Sharing Group, uQontrol will share some or all of your Encrypted Sensitive Information (collectively, “Shared Information” with the Recipients you designate in your Sharing Group. Shared Information will always be shared with all Recipients in a Sharing Group; however, you may restrict or customize access to Shared Information by designating which Recipients are also granted admin privileges over your Shared Information. You may revoke a Recipient’s access to your Shared Information at any time.
Our Services enable you to designate emergency contacts who we will contact in the event you are unable to access your account or information therein. If you set an emergency contact, then, upon satisfaction of any conditions you have established as a pre-condition to the release of your account credentials, uQontrol will disclose such information to the designated emergency contact.
In order to make it less likely that someone will perpetrate a fraud on you, we may provide some portion of the Information, including some Encrypted Sensitive Information, to the financial institution that issued your credit card or that operates your credit card network (collectively, “Credit Card Companies”). We provide such Information to the Credit Card Companies solely for the purpose of assisting them in preventing fraud. We make this information available to Credit Card Companies using a public-private key so it remains unreadable to uQontrol and its Service Providers.
How secure is your Information?
The security of the Information that you enter in the uQontrol App is extremely important to uQontrol. This is why uQontrol implements a variety of security measures, including AES 256 bit encryption designed to prevent unauthorized access, alteration, and use of your Encrypted Sensitive Information. While uQontrol has gone to great lengths to protect your Information, no method of transmission over the Internet, or method of electronic storage, is 100% secure; therefore, uQontrol cannot guarantee its absolute security. In addition, the security of your Information also depends on how you use the uQontrol App and Services and protect the Master Password that enables you to access your uQontrol account and decrypt your Encrypted Sensitive Information. We therefore strongly recommend that you carefully read and implement the uQontrol security guidelines available at: www.Qkey.com/
How can you access and manage your Information?
Changing Your Information
You can access and rectify your Information directly on the uQontrol App. For any question or concern, you may have with respect to your Information, you can contact: support@Qkey.com
You can stop all collection of information by the App by uninstalling the App. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.
Questions; Contacting uQontrol; Reporting Violations